This Privacy Policy explains how BetMica, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. It applies to all registered players, including those residing in the United Kingdom. Please read it carefully so you understand how your information is handled.

What We Collect and Why

When you create an account with us, we ask for personal information such as your full name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering standards. During transaction processing, we may also collect billing information and records of your financial activity on the platform. We collect only what is genuinely needed to operate your account safely and responsibly — nothing more.

We also gather technical data during your sessions, including your IP address, browser type, and interaction logs. This helps us maintain the security and stability of the web platform, detect unusual activity, and ensure the service functions correctly across devices. Cookies are used to manage your session and remember your preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your information in order to carry out their role are permitted to view it. We take reasonable technical and organisational measures to guard against unauthorised access, loss, or disclosure of your personal information.

We do not sell your data to third parties. However, there are limited circumstances in which we may share it with external parties. These include payment gateway providers who process your transactions, identity verification services used to confirm your details during account opening or before your first withdrawal, and regulatory or law enforcement authorities where we are legally required to disclose information. Any third parties we work with are required to handle your data securely and only for the purposes we specify.

Following account closure or a period of inactivity, we retain your data for as long as required by our licensing obligations and applicable legal standards. Once that retention period has passed, your data is securely deleted or anonymised. We are unable to specify exact retention periods here as they may vary depending on the nature of the data and the regulatory requirements in force at the time.

You have the right to request access to the personal data we hold about you, ask us to correct any inaccuracies, or request that your account data be removed, subject to our legal obligations. To exercise any of these rights, please contact us through the support channels available on our web platform. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on the web platform before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.

If you have concerns about how your data is handled that we have not resolved to your satisfaction, you may contact the relevant data protection authority in your jurisdiction.